Introduction

This Privacy Policy describes how Novel ("we", "our", or "us") handles your personal information when you visit our website, purchase our software, or use our services. We are committed to protecting your privacy and maintaining the security of your personal data.

Information We Collect

Personal Information

• Account Information: Name, email address, and billing information when you create an account
• Purchase Information: Payment details, transaction history, and license keys
• Usage Data: Information about how you interact with our website and services
• Technical Data: IP address, browser type, device information, and cookies

How We Use Your Information

• Service Provision: Processing purchases, managing licenses, and providing support
• Account Management: Creating and maintaining your account, authenticating identity
• Communication: Sending important updates and responding to inquiries

Data Storage and Security

We implement industry-standard security measures to protect your personal information. This includes encryption, secure storage, regular security audits, and limited employee access to personal data.

Third-Party Services

• Payment Processing: We use Stripe for secure payment processing
• Analytics: We use Google Analytics to understand website usage

Your Rights and Choices

You have the right to access, correct, or delete your personal information. You can also opt-out of marketing communications and control cookie preferences through your browser settings.

International Data Transfers

We may transfer data internationally and ensure appropriate safeguards are in place. We comply with applicable data protection laws, including GDPR for EU users.

Changes to This Policy

We may update this policy periodically. Significant changes will be notified via email, and continued use of our services indicates acceptance of the updated policy.

For privacy-related inquiries, please contact us at hello@novel.dev